Privacy policy

To be a good corporate citizen trusted by society, observing both Japanese and international laws, we deeply recognize the importance of the protection of customers’ personal information and therefore have established a privacy policy as our basic principle.

  • 1.We use personal information only for the following purposes:
    • (a)Notices to provide information on regular checkups, Japanese car inspections, etc., via mail, telephone, e-mail, etc.
    • (b)Notices of goods, services, various events, campaigns etc., that we handle via mail, telephone, e-mail, etc.
    • (c)Surveys for the purpose of product development or study methods for improving customer satisfaction via mail, telephone, e-mail, etc.
    • (d)Credit decisions and management
    • (e)Provision of the following personal information to an affiliated company so as to carry out business in writing or via electronic media: address, name, telephone number, and any other information needed for carrying out such business
  • 2.We do not disclose customers’ personal information to third parties without good reason with the exception of the affiliated companies as stipulated in 1-(e) above.
  • 3.We observe all Japanese laws, regulations, and other rules related to the handling of customers’ personal information.
  • 4.We prevent leakages, losses, etc., of customers’ personal information, and we take appropriate safety measures such as the disposing of any information that has become unnecessary.
  • 5.With affiliated companies as stipulated in 1-(e), we conclude an “agreement on personal information protection” to prevent leakages, losses, etc., and we take appropriate safety measures such as the disposing of any information that has become unnecessary.
  • 6.We regularly conduct audits on the handling of personal information and constantly make efforts for continuous improvement.
  • 7.For inquiries in relation to our handling of personal information, please contact individual sales channels.

This is the translation of our privacy policy for Japan domestic market .